Policy of refusal and return

DELIVERY OF ORDERS

COLLECTION AT THE URBAN OUTDOOR STORE Krišjānia Barona Street 7/9, Riga, LV-1050 - FREE OF CHARGE

On working days, order fulfillment within 24 hours, provided that the order is completed by 12:00. Orders can be picked up during store hours:

Monday - Friday: 10:00 - 19:00
Saturday: 10:00 - 17:00

*Working hours may change on national holidays and public holidays. Before receiving the order, please confirm the working hours by calling the store phone: +371 22314969

DELIVERY TO A PARCEL - 2.99 EUR

Delivery is free if the purchase amount is 50 EUR or more.

Delivery within 1-3 working days.

EXCHANGE AND RETURN

You have 14 days from the date of delivery of the product to return or exchange a purchase made on the urbanoutdoor.lv website that meets return policy .

RETURN TO THE URBAN OUTDOOR STORE - FREE OF CHARGE

RETURN IN A PARCEL - according to the price list of Omniva parcels

RETURN BY COURIER - according to the Dpd courier service price list